This Privacy Policy explains how Melbet collects, uses, stores, and protects your personal information when you visit our website, use our mobile app, or otherwise interact with our services. We take the protection of your data seriously and apply industry-standard measures to keep it safe.
This policy applies to all visitors, registered players, and app users of Melbet. By using our website or app, you agree to the collection and use of information as described in this policy. If you do not agree with any part of it, please refrain from using our services.
| Category | Examples |
|---|---|
| Identity Information | Full name, date of birth, gender, nationality |
| Contact Information | Email address, phone number, residential address |
| Account Information | Username, password, account preferences, verification documents |
| Financial Information | Payment method details, deposit and withdrawal history, transaction records |
| Technical Information | IP address, device type, browser type, operating system, log data |
| Usage Information | Pages visited, bets placed, games played, session duration |
Melbet does not sell your personal information. We may share data with payment providers to process transactions, with identity verification partners to confirm your eligibility, with regulators and licensing authorities where required by law, and with service providers who support our platform under strict confidentiality obligations. Any third party that processes your data on our behalf is required to apply security measures equivalent to our own.
We use encryption, secure servers, access controls, and regular monitoring to protect your personal information against unauthorised access, alteration, disclosure, or destruction. While no method of transmission or storage is completely secure, we continuously review and update our safeguards to reflect current best practice.
Our website and app use cookies and similar technologies to keep you signed in, remember your preferences, and understand how our services are used. For full details about the cookies we use and how to manage them, please see our Cookie Policy.
To exercise any of these rights, please contact us using the details provided at the end of this policy.
We retain personal information for as long as your account remains active and for an additional period afterwards, where required to meet our legal, regulatory, accounting, and reporting obligations, including obligations relating to anti-fraud and anti-money-laundering rules under our operating licence.
Melbet's services are intended only for individuals aged 18 and over. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a person under the age of 18, we will close the related account and delete the data without delay.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be published on this page, and we encourage you to review it periodically.
If you have any questions about this Privacy Policy or how your data is handled, please contact us through the following channels: