Melbet is committed to providing a safe, fair, and transparent platform for every player. This Anti-Fraud Policy explains what we consider fraudulent activity, how we detect and investigate it, and what happens to accounts found to be in breach.
We invest in technology, processes, and a dedicated security team to protect our players and our platform from fraud. Every account, transaction, and betting pattern is subject to ongoing monitoring, and we work closely with payment partners and, where required, regulators to keep Melbet a fair environment for everyone.
To protect both our players and our platform, Melbet applies a Know Your Customer (KYC) process. We may request a copy of your government-issued ID, proof of address, and proof of payment method ownership at registration, before a withdrawal, or at any other time we consider necessary. Verification helps confirm that you are who you say you are, that you meet the minimum age requirement, and that the funds in your account are legitimate.
Our systems continuously analyse account activity, betting patterns, device and connection data, and transaction history to identify behaviour that may indicate fraud. Suspicious activity is automatically flagged for review by our security team, who may request additional information, place temporary limits on an account, or escalate the matter for further investigation.
If you suspect fraudulent activity on your account or notice suspicious behaviour from another user, please contact our security team immediately. Reports are treated confidentially and investigated promptly.