These General Rules govern the use of the Melbet website and mobile app by players in Bangladesh. By creating an account or placing a bet, you confirm that you have read, understood, and agree to follow the rules set out below.
By registering an account, accessing the website, or using the Melbet mobile app, you accept these General Rules in full. If you do not agree with any part of these rules, you must not use our services. Continued use of your account after any update to these rules constitutes acceptance of the changes.
When opening an account, you must provide accurate, complete, and up-to-date personal information, including your full name, date of birth, contact details, and country of residence. Melbet may request identity verification (KYC) documents at any time, particularly before processing a withdrawal. Accounts with incomplete or incorrect information may be limited or suspended until verification is completed.
All bets are accepted at the odds displayed at the moment the bet is confirmed. Once placed, a bet cannot be cancelled or changed. Melbet reserves the right to void bets placed at incorrect odds caused by a technical error, and to adjust results in the event of an officially confirmed scoring or timing error. Markets may be suspended or settled in accordance with the official rules of the relevant sport or competition.
Each bonus or promotional offer is governed by its own specific terms, which are published alongside the offer. In general, bonus funds must be wagered a set number of times within a defined period before they (or any related winnings) can be withdrawn. Melbet reserves the right to refuse or cancel a bonus, and to void related winnings, where there is evidence of abuse, including the use of multiple accounts or coordinated betting patterns designed to minimise risk.
Melbet may suspend, limit, or close an account if these rules are breached, if fraudulent or suspicious activity is detected, or if required to do so by law or by a regulator. Where an account is closed due to a breach of these rules, Melbet reserves the right to withhold related bonus funds and any winnings derived from prohibited activity.
Melbet may update these General Rules from time to time to reflect changes in our services, technology, or legal requirements. The latest version will always be available on this page, and continued use of your account after a change is published will be treated as acceptance of the updated rules.
These rules are governed by the laws applicable to Melbet's operating licence, Curacao licence No. 8048/JAZ2020-060. Any disputes that cannot be resolved through our customer support team may be referred to the relevant licensing authority in accordance with its complaint procedures.